Service Engineer

Tangerang Selatan·Banten·IndonesiaInformation Technology

Job Type
:  Full Time
Job Industry
:  Banking
Job Function
:  Information Technology
:  Senior Staff/ Supervisor / Coordinator / Team Leader
:  Bachelor Degree - S1

Job Purpose:
Implement, install, support, and maintain the application infrastructure, and be able to prepare documentation related to the application and related projects so that it can support the bank's business process in accordance with the SLA that has been approved previously

Strategy & Planning
Performing the application implementation process includes:

  • Hardware Installation related applications
  • Software installation application, either directly or using CI / CD Tools
  • Maintain the version of the application software
  • Support and maintenance of software and application hardware

Do other tasks given by Direct Supervisor (Special Assignment)

Business and Management Performance

  • Make all project documents needed for application implementation in accordance with their responsibilities, based on the applicable IT PDLC
  • Make Project Progress Reports for all projects undertaken

People Management

  • Coordinate with other relevant parties in a limited manner, namely internal (between divisions and other IT groups, etc.)

Regulatory Compliance

  • Implement, support, and maintain an IT application system that complies with compliance standards
  • Minimum D3 to S1 University degrees in Computer Engineering / Information Technology / Information Systems or equivalent
  • Qualified on skills such as System Development Life Cycle and Risk Management Certification
  • At least 1 year working in the Information Technology environment in general and the System Engineer in particular

Technical Skills

  • Application Maintenance
  • Banking Information  & Technology for User
  • Banking Risk Operation
  • CI/CD Tools Knowledge (Git, Jenkins, etc)
  • CRM Platform Knowledge (PEGA – Preferred/Microsoft Dynamics 365/Oracle Siebel/OpenCRM/CRM Next etc)
  • Database Administration (MySQL/Oracle/SQL Server/PostGreSQL/MongoDB/MariaDB etc)
  • Client Server & N-tiers Application Architecture, Internet Network and Security Architecture  
  • Computer Operating platform & System Application
  • Micro Services
  • PaaS
  • Software Development Methodology/Agile Project Management
  • Version Control & Deployment

Core Competences

  • Oriented to teamwork and easy to work with other people
  • Resistant to pressure, energy, and consistent in behaving and oriented towards the goals to be achieved
  • Enthusiastic in learning new technology
  • Preferably those who are proficient in English (both oral and written)
  • Have the ability to think analytically, and be able to identify problems correctly so they can find a variety of solutions and strategies for problem solving
Skills Requirements
Database Administration